Privacy policy
1. Scope and service operator
This Privacy Policy applies to the StallPass mobile app, the StallPass website, and related support pages. StallPass helps people find bathrooms, submit updates, save locations, and, for approved businesses, manage listing details and claims.
2. Information we collect
- Account information such as your display name, email address, account status, and sign-in records.
- Location information if you allow location access so nearby search, emergency discovery, and directions can work.
- Things you submit, such as bathroom listings, codes, photos, ratings, reports, accessibility updates, business claims, and moderation records.
- Device and app information such as notification tokens, platform, app version, crash reports, and reliability data.
- The current production mobile build does not use a separate behavioral analytics endpoint.
3. How we use information
- To provide search, map, directions, and bathroom detail features.
- To run accounts, favorites, contribution history, business tools, moderation, and support.
- To send notifications and help prevent fraud, abuse, and misuse.
- To fix crashes, bugs, and service reliability problems.
- To honor export, deactivation, deletion, notification, and permission choices.
4. How information is shared
StallPass does not sell personal information. We share information only with service providers that help run the product, such as Supabase for sign-in and data storage, Sentry for crash monitoring, map providers such as Apple Maps on iOS and Google Maps on Android, Google Places for address and business lookup, and notification services needed to send alerts. We may also share information when required by law, to enforce product rules, or to protect users, the public, or StallPass.
5. Ads, consent, and tracking
As of April 5, 2026, the production mobile build does not use rewarded ads or a separate third-party behavioral analytics endpoint. If that changes, StallPass will update this policy, update app store privacy disclosures, and request any legally required consent before release. People can also turn off push notifications and other optional permissions in device settings.
6. Retention and deletion
StallPass keeps account and service data while an account is active or as long as needed to run the service, investigate abuse, or meet legal obligations. The app supports both deactivation and permanent deletion. Personal account data is removed when deletion is completed, while anonymous community contributions may remain so listing information stays useful.
7. Your choices and rights
- Export your data from the app.
- Disable push notifications from within the app or system settings.
- Deactivate the account if you want to stop using it without deleting data.
- Permanently delete the account from the in-app account controls.
- Use the public privacy choices page for instructions and support routing.
- Request privacy support using the contact details below.
Public privacy controls and support instructions are also available on the privacy choices page.
8. Security
StallPass uses reasonable safeguards to protect data while it is stored and transmitted. No service can promise perfect security, and you are still responsible for keeping your account login and device secure.
9. Children's privacy
StallPass is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has shared personal information through the service, contact us so we can review the issue and take appropriate action.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect product changes, legal requirements, or business practices. Important changes may be shared in the app, on the website, or through other reasonable channels before or when they take effect.
11. Contact
For privacy questions or deletion support, contact support@stallpass.app.