How StallPass collects, uses, and protects your information.

1. Scope and service operator

This Privacy Policy applies to the StallPass mobile app, the StallPass website, and related support pages. StallPass helps people find bathrooms, submit updates, save locations, and, for approved businesses, manage listing details and claims.

2. Information we collect

• Account information such as your display name, email address, account status, and sign-in records.
• Location information if you allow location access so nearby search, emergency discovery, and directions can work.
• Things you submit, such as bathroom listings, codes, photos, ratings, reports, accessibility updates, business claims, and moderation records.
• Device and app information such as notification tokens, platform, app version, crash reports, and reliability data.
• The current production mobile build does not use a separate behavioral analytics endpoint.

3. How we use information

• To provide search, map, directions, and bathroom detail features.
• To run accounts, favorites, contribution history, business tools, moderation, and support.
• To send notifications and help prevent fraud, abuse, and misuse.
• To fix crashes, bugs, and service reliability problems.
• To honor export, deactivation, deletion, notification, and permission choices.

4. How information is shared

StallPass does not sell personal information. We share information only with service providers that help run the product, such as Supabase for sign-in and data storage, Sentry for crash monitoring, map providers such as Apple Maps on iOS and Google Maps on Android, Google Places for address and business lookup, Google Mobile Ads for optional rewarded ads and consent handling, and notification services needed to send alerts. We may also share information when required by law, to enforce product rules, or to protect users, the public, or StallPass.

5. Ads, consent, and tracking

StallPass may offer optional rewarded ads in exchange for clearly described in-app benefits, such as points or a feature unlock. A rewarded ad starts only after the person chooses to view it. Advertising and consent providers may process device, consent, and ad-interaction signals to deliver, limit, and measure ads as permitted by the person's settings and applicable law. People can manage available ad privacy choices, turn off push notifications, and revoke optional permissions from the app or device settings.

6. Retention and deletion

StallPass keeps account and service data while an account is active or as long as needed to run the service, investigate abuse, or meet legal obligations. The app supports both deactivation and permanent deletion. Personal account data is removed when deletion is completed, while anonymous community contributions may remain so listing information stays useful.

7. Your choices and rights

• Export your data from the app.
• Disable push notifications from within the app or system settings.
• Deactivate the account if you want to stop using it without deleting data.
• Permanently delete the account from the in-app account controls.
• Use the public privacy choices page for instructions and support routing.
• Request privacy support using the contact details below.

Public privacy controls and support instructions are also available on the privacy choices page.

8. Security

StallPass uses reasonable safeguards to protect data while it is stored and transmitted. No service can promise perfect security, and you are still responsible for keeping your account login and device secure.

9. Children's privacy

StallPass is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has shared personal information through the service, contact us so we can review the issue and take appropriate action.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect product changes, legal requirements, or business practices. Important changes may be shared in the app, on the website, or through other reasonable channels before or when they take effect.

11. Contact

For privacy questions or deletion support, contact support@stallpass.org.