Manage your StallPass data, permissions, and account.

1. Export your data

Open the StallPass mobile app, sign in, go to the Profile tab, and use the in-app data export control. StallPass prepares your export as a shareable JSON payload from the authenticated account session.

2. Deactivate your account

Open the Profile tab in the StallPass mobile app and use the deactivation control if you want to disable the account without immediately removing its data. Deactivation blocks access while preserving the account for later recovery or support review.

3. Permanently delete your account

Open the Profile tab in the StallPass mobile app and use the permanent account deletion control. StallPass also exposes a dedicated in-app account deletion screen. Permanent deletion removes personal account data from the live account, while anonymized community contributions may remain where needed to preserve map integrity.

4. Manage permissions and notifications

• Location access can be denied or revoked from your device settings at any time.
• Photo-library or camera access can be denied or revoked in device settings. StallPass only uploads a photo after you choose one for a submission.
• Push notifications can be disabled from the app's notification settings or your device settings.
• Signing out returns the device to guest mode and stops account-bound syncing on that device.

5. Manage rewarded-ad choices

Reward videos are optional. StallPass requests non-personalized ads from Google AdMob, and you can close a video at any time, although its reward may not be granted. Finding bathrooms, viewing listings, and reading accessibility details do not require an ad.

On iOS, StallPass asks through Apple's App Tracking Transparency prompt before initializing reward ads because Google Mobile Ads declares device-identifier use for advertising and measurement. You can deny that request and still use bathroom discovery and attempt a non-personalized reward ad without access to the advertising identifier. You can later change the tracking choice in iOS Settings.

Google may show a consent form before the first eligible ad request. To review any additional ad choices Google requires for your region, open the StallPass app, go to Profile, choose Privacy Policy under Legal, and use Review ad privacy choices when that control is available. StallPass will not request a reward video when Google reports that ads cannot be requested.

6. Analytics, diagnostics, and saved needs

StallPass uses first-party Supabase event analytics, Expo Insights app-launch telemetry, and Sentry crash and performance diagnostics to operate and improve the service. These operational tools do not use your saved health or accessibility needs to personalize ads. StallPass does not currently offer a separate analytics toggle.

• You can use guest mode for features that do not require an account, which avoids attaching those interactions to a signed-in account.
• You can change saved accessibility preferences, delete saved need profiles, or delete your account to remove account-linked copies handled by StallPass.
• You can contact privacy support to exercise an applicable objection, restriction, access, correction, or deletion right.

7. Clear local data

Signing out clears account-bound session state. Removing the app clears its local caches, drafts, anonymous analytics identifier, pending changes, and locally stored consent state from that device. Data already sent to StallPass or a service provider follows the retention and deletion rules in the Privacy Policy.

8. Contact privacy support

For privacy, deletion, or data-rights questions, contact support@stallpass.org.

Related public pages: Support, Privacy policy, Terms of service.